A Holistic Analysis Approach to Social, Technical, and Socio-Technical Aspect of E-Government Development

A Holistic Analysis Approach to Social, Technical, and Socio-Technical Aspect of E-Government Development

Recently, a new trend has been emerging in understanding the differences in the implementation of ICT (Information Communication Technology) in the context of e-government between the developing and developed world. The two are broadly distinct in their characteristics of implementation due to differences in the diffusion and speed of technology patterns combined with efforts to bridge the digi...

Socio-technical Perspectives on e-Government Initiatives

ICTs are intended to be a powerful tool in support of government transition to the “Digital Age”. The purpose of this paper is to emphasize the importance of integrating a socio-technical perspective into the body of eGovernment practices. The current realisation in Italy of an “Action plan for eGovernment” is a source of interesting preliminary evidence for our purpose. 1 Standard (Tool) Model...

Brazilian e-Government Analysis of Technical and Social Aspects

A pragmatic approach to IS development and socio-technical evaluation

This paper provides an action research account of why and how UML use cases and socio-technical analysis were combined and used to support the development of an information system, using Multiview/WISDM as the framework of ideas. Significant learning points from, and the motivation for, the research is that a focus on task satisfaction and socio-technical evaluation, rather than on the broader ...

A socio-technical approach to improving the systems development process

Research on improving the systems development processes has primarily focused on mechanisms such as tools, software development methodologies, and process capabilities. This research has yielded considerable insights into improving the systems development process, but the large majority of information systems development projects still continue to be over budget, late, and ineffective in meetin...